Hennco Waterjet Supply respects your privacy and is committed to safeguarding your privacy online. While information is the cornerstone of our ability to provide superior customer service, our most important asset is our customers' trust. That is why keeping customer information secure is a top priority at Hennco. The information received from you is regarded and treated as confidential business information for use only by Hennco LLC. At no time will information be shared with third parties or anyone outside the Hennco.
Please take a few minutes to read our complete privacy statement ("Details" below) so that you understand how information is used and the measures we take to protect your personal information.
What information does Hennco collect?
Hennco does not collect personally identifying information about any individual Henncowaterjet.com website user except when it is knowingly provided by the individual. You can choose not to provide certain information, but then we may not be able to help with your request or problem. Hennco collects the following information: name, company name, position, job function, address, country, phone number, e-mail address, types of machines used, types of machines intended to purchase, type of company, number of employees, comments and questions. You always have the option not to provide the information we request. Some of the required fields may include your name, e-mail address and country. The information gathered in the online questionnaires helps us determine who our customer base is and what your needs are. By compiling this data we can work to improve customer experiences.
How does Hennco use the information?
Hennco uses the information our website visitors provide to answer questions, fill requests, provide literature, and market Hennco consumables and products. By contacting us, you agree that any information or comments you provide may be used, without restriction, to process customer orders and improve or market our products and services.
Who does Hennco share information with?
Hennco shares the information with the Customer Service, and other customer facing departments at the company headquarters. No other companies or third parties will receive information. Information submitted by you is used only for the intended purpose stated at the time the information is collected. You may receive updates about Hennco consumables and products via surface mail and e-mail. Information is not shared with other parties for secondary or unrelated purposes. To further protect your privacy, employee access to information is restricted. Only selected employees with an absolute need to use that information, in order to better serve you, are able to view any details submitted. We take steps to make all information received from you online as secure as possible against unauthorized access and use. We will always maintain control over the confidentiality of our customer information.
What types of security procedures are in place?
We temporarily store customer information online, in a secure database. The information you submit is then downloaded and stored on our network at Hennco.
How can users correct any inaccuracies in their information?
If your information has changed or if you feel Hennco has incorrect information, please contact us to update your information (1.833.4HENNCO).